1. Where is your store located?

We are located at 71 Road 9 in Maadi, ground floor.

2. I have used books I want to sell, what do I do?

Bring them to our store at 71 Road 9  in Maadi anytime during opening hours.

3. When is your store open? 

It is open every day from 10 am - 10 pm except in Ramadan we close during iftar. 

4. I am looking for a particular book, but can't find it on your website. Can I order it from you? 

Yes, we do special orders on books not found on our website. Use the contact us form on the website to submit a special order.

Send us the title and author of the book you want and any other important information and we will look for the book among our suppliers both in Egypt and abroad and get back to you with information on availability, price, and delivery time.

5. Do you have Arabic books at your store?

Yes, we have a small selection of Arabic books for both adults and children. We also do special orders for Arabic books so if you do not find what you are looking for you can fill in a special order form at the store or contact us through the website.

6. What is your return policy?

Used books can be returned at any time for half back. No cash refunds or exchanges. Bargain books can not be returned. We do not accept back books that have been damaged.

New books can be exchanged for another book or gift certificate within 2 days with receipt. No cash refunds. The book must be in new condition. We reserve the right to reject returns if the book condition is no longer new.

We do not give half back for new books but are happy to buy them back according to our buying policy for used books.

7. How much is the delivery/shipping charge?

It varies depending on your location and the type of delivery you choose. You can read our shipping policy here: http://www.bookspotonline.com/middle.php?file=screen&screenid=4